Harbor House - 18 Reviews - Oyster Bay, NY (2024)

150 South Street, Oyster Bay, NY 11771

(800) 558-0653

Verified Partner

3.94(18 reviews)

Offers

Assisted Living and Memory Care

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Reviews of Harbor House in Oyster Bay, New York

3.94

(18 reviews)

  • Facility

    3.9

  • Staff

    4.1

  • Food

    4.5

  • Activities

    3.3

  • Value

    3.7

Sandra

1

|

March 14, 2024

I am a friend or relative of a current/past resident

My brother is in Harbor House. It looks like my brother hasn't changed clothes. They looked like he had been in for a week. He wasn't well-kept. I don't think he had a shower. I wouldn't recommend Harbor House assisted living for anyone. It's not a Medicaid facility. Another thing I didn't like, they lied to me from the beginning. They gave me a tour of the ground floor. They didn't show me the second floor which smelled bad and it was horrible. They're gonna get the people tour on the first floor but when you go up to the second floor, there's a bunch of old people sitting around and dirty diapers and stinks up there. Can't trust the staff because they are not telling the truth. They told me that my brother would be going outside to get fresh air but he hasn't been off since I got there. There's no group therapy for people with dementia working on their brain because all they do is sit in a chair and let you sit there. Give them no type of brain activity whatsoever. They lied to me about everything. When the staff gave me a tour, I was all excited. She showed me the first floor and showed me the atrium but my brother hasn't been off the sticky floor since he got there. They need showers and they need activity every day. I didn't even see them feeding the food. My brother said to me that the food was bad. It's a private facility. They try to charge people. The price is overrated. They want the family to pay the extra money and that's a lot.

Rose

4

|

August 10, 2023

I visited this facility

We toured Harbor House. The facility was very beautiful and very nice. I loved it. They had a nice area. The staff was very nice and very professional. There's a lot of follow-up. They also had a lot of activities for the clients. I think it was a bingo game going on when we were there. They have game rooms and a beautiful atrium upstairs. It's very pretty. But it's a little too far away from most of the families, and it was a little pricier than the other place.

Christina

4

|

April 20, 2023

I visited this facility

I had a very good experience at Harbor House. They were very receptive. They answered all my questions. They took me on a tour and showed me the availability. The person who I met for the tour was very nice. She was interacting with the residents while I was there. The only thing I didn't like about the rooms there was the residents have to share a wardrobe closet. I would have preferred each person to kind of have like their own closet. That was the only thing I didn't really like about it. Other than that, the rooms were a good space. I don't really have anything else to say about it. To me, the staff didn't look as happy though. I didn't taste the food, but it had a good variety on the menu.

Reviewer#RD0705o

5

|

July 10, 2022

I visited this facility

We visited Harbor House. I thought that it was a nice facility. It was well set up. The woman who took me on the tour was very amiable and very knowledgeable. She seemed to care about what I was going through as a family member, and she wanted me to be in the best place. I liked Harbor House a lot. I thought it was a good place, and I thought that if I had to place my mother someplace, I would probably use that facility. They have an outdoor garden kind of area. They have activities depending on the level that the resident is at.

Provider Response

We are so happy you felt that Harbor House was a nice place for your mother. We know how difficult it is to make a decision like this but take pride in what we do and how we do it. If you choose Harbor House for your mother, she will be loved and cared for like family. We hope we can help you one day in the future!

Lynn

5

|

November 14, 2021

I visited this facility

I went to look at Harbor House. I was given a lot of information. I was shown both community areas, as well as the different levels of rooms that they have available. In addition to Harbor House, the staff also showed me the other facility, which is their assisted living. Harbor House is the memory care section of the facility. After she heard my story and describing my uncle's symptoms and where he's at, she felt like he's kind of in-between; that is why she wanted to show me both places and the residents. So everything is up in the air for me right now, but I was very satisfied with the tour and what I got to see and hear. She showed me the rooms. They had some artwork that the residents had done, and those were on display. When I was visiting it was lunchtime in both facilities, so the residents were all in the dining rooms. She showed me all the different rooms where they have the activities. Some of them are quiet rooms if you want to get away from it all and just sit, read, or whatever. It was good.

Adam

4

|

September 30, 2021

I visited this facility

I did a tour of Harbor House. They have both memory care and assisted living for unimpaired people. The Memory Care Unit was the largest that we saw it. They split up the residents into three groups based on their cognitive ability, which was a positive for us. The staff was very good, but the facility, not so good. There was one thing about the tour that concerned us.They explained how they were set up. Then we got to see how they interact with the residents. They left out one very important fact that I learned independently, and that was that they or the business is about to be sold. I heard separately that a change in ownership was imminent, but they did not mention that to me, which was a no, no; that was a mistake.

Barry

5

|

August 8, 2021

I am a friend or relative of a current/past resident

My mother just moved into Harbor House, and I like the idea that there's three separate areas in three separate floors. All the residents are of three different situations, some are very off, some are right on top of it and beginning to become forgetful once or twice, and then it gets worse; the residents that have gotten really bad. The adjustment from first floor to second floor to third floor varies on individuals. The entire unit is specifically for people like her. We knew through the neurologist that it's getting worse. We don't have to leave one place to go to another place when we can stay in the same location. It may be a different floor, or a different room, but we know our level of care will be fine. The neurologist comes in on a regular basis, and lets us know if she needs better care, or different care. The staff is first class, they are professional, and they are nice. They were an open book, which my wife and I enjoyed. They said, "Call me if you need me," as opposed to, "I work 9:00 to 5:00, and at 5:01, I won't pick up the phone," it's not what we wanted. We got excellent care from top management to the aides in the caring section working with the residents themselves. The rooms were not as important, and for a simple reason. The Harbor House staff made it very clear to us they want the residents out of the room. They want them participating and doing things outside the room. The room is just to sleep. The rooms were of less importance to my wife and I; it was more like a bed, a dresser, and a night table. To have a fancy bed or a fancy room was not that important. We kind of agreed with the people at the Harbor House that we want my mom outside communicating, talking, and eating, as opposed to sitting in a room and looking at a beautiful room, out of a beautiful window. We weren't interested in that, we were interested in her participating as much as she could outside of the room, so the room was secondary. The amenities were fine, from having a menu at breakfast, lunch, and dinner, to an attractive outdoor environment. On a nice day, they can sit with other people of the residence, and enjoy themselves in a nice atmosphere from a garden to a veranda. For activities, they talk about trivia, arts and crafts, they talked about bingo, and they talked about music. The grounds are immaculate, and the cleanliness is immaculate. Everything was exactly what they said it was going to be, from getting medication on time, to taking a shower every day, getting assistance, and helping to dress her. They answered all our questions to our satisfaction, and we decided to go that route thinking this was the perfect place for my mom. The cleanliness was fine. It is never a problem at all, from dust that we did not see, to the floors being very clean, and everything else. Everything looked topnotch. It was first class.

R4272019

4

|

May 8, 2019

I visited this facility

Harbor House is set up specifically for all ranges of dementia patients. It's very well thought out as far as like not having doors on the closet, so the person is not always wondering what's inside the closet. The facility is geared toward people who have dementia, and it feels more clinical. They're very detailed as far as what they have to offer a person who has dementia. The staff member came across extremely well. It could be a good fit for someone else, but it wasn't for us.

Provider Response

Dear visitor of Harbor House,Thank you for touring our facility and for taking the time to write a review. We found your review to be honest and insightful .You were able to capture our essence, mission and passion during your brief visit .As you stated Harbor House is a community specializing in the care of residents coping with varying stages of dementia. To that end we must think through every aspect of our residents’ lives from their clinical needs, such as having the highest care to client ratio and a highly trained nursing staff, to their entertainment and cognitive stimulation with a creative and rich therapeutic recreation program. I, as the operator, along with my colleagues applaud you for recognizing some of the features and methods that set us apart. You mentioned closet doors as an example, I could easily mention 60 additional things that are specific to the building which were implemented with great thought for the population in our care. Our entire staff is specially trained in dementia care to cater to our residents . We have an in house 40 hour a week trainer that continues to educate our staff with the most up to date ideas and innovations to make our residents’ lives more meaningful, dignified, tranquil and comfortable. It is a work in progress. After 17 years we can not sit on our laurels and be satisfied with our results . Every day in Harbor House is another challenge that needs to be overcome since not one day is the same for any of us and especially for those afflicted with a cognition based illness .Mediocrity is not a word that works well in Harbor House. Harbor House is all about dementia care and shortly our entire Oyster Bay Campus will be as well. We started 17 years ago as the very first NYS assisted living community geared specifically towards to needs of the cognitively impaired and will soon be the first complete and integrated dementia campus on Long Island. We understand that our level of support is not right for everyone. It is our hope that with all of the lovely housing and care options surrounding us that you found the right fit for your loved one. If you should require resources or any assistance in the future we would be happy to help and wish you all the best.

Virginia

2

|

December 3, 2018

I visited this facility

The people at Harbor House were very low-key. They didn't realize what was going on. They didn't talk to the person to their right or to their left. It looked like they were not motivated by the staff to do anything. They just let them sit there. I used to work as a recreational director at a senior living place and I would never let my client sit around like that. It looked like they were waiting to die instead of enjoying what time they had left. The staff was very nice, but they weren't involved with the residents. The residents were just sitting there and I saw the staff conversing with each other. The facilities were fine though.

Provider Response

Dear Virginia,We wholeheartedly appreciate your feedback and take your review very seriously. We have alwaysprided ourselves on giving the best and most comprehensive care for our residents with memoryimpairments. Harbor House was the first facility established strictly to cater to people with Dementia.Working with this population for over 19 years we have learned allot about what works best for ourresidents. The balance of proper stimulation and over stimulation is a subject that we are constantlycontemplating. We have recreation programs from 9:30-11:30, a break for lunch then programs from 2-3, then a snack break from 3-4 and then from 4-4:45 a music program.During the down times our residents decompress form all the stimulation, which to us, is just asimportant as the stimulation.Please keep in mind that many of our residents have unfortunately lost the ability to be fully engagedand talk amongst their peers.We have addressed the issue about the staff conversing with each other rather than engaging with theresidents, and changes have been implemented.Thank you again for your feedback and if you’d like to discuss this further please contact Effie.

c301

5

|

October 4, 2018

I am a friend or relative of a current/past resident

OBM is a well run assisted care facility. My mother has been there for several years as her dementia/Alzheimer's disease progresses. She is well cared for. Daily cleaning of her room and laundry are done, and the facility itself is always clean and maintained. The décor may seem dated to us, but to the residents, I bet it is comforting. Many of the people here have memory issues, and the employees keep those people engaged and safe. I am thrilled that we found this residence and am happy to recommend it to anyone whose family member needs this care. I have not worry about my mother since she arrived. Mom is safe; Mom is well cared for, fully dressed and clean; Mom has all her medications; Mom is looked after by on-staff doctors and nurse; Mom is engaged in activities during the day and evening, and most important I believe the staff treats my mother like she is family and truly cares and loves her.

suls

5

|

April 27, 2018

I am a friend or relative of a current/past resident

After searching and researching all the options and different facilities, our family knew that Harbor House was the best place for our mother. It is a wonderful, lovely and caring place. Dementia and Alzheimer’s is all they do so they are experts. They have patients with all stages and functioning. The care is tailored to this. The staff at Harbor house is like part of our family. Mom has a lovely room. And we decorated it the way she likes it. She loves horseback riding, bingo, art, exercise, dancing and religious services and celebrations . ( they have Jewish and Christian).

emily628482

3

|

May 30, 2017

I visited this facility

Harbor House to me was rundown. Everything seemed very dated. When I was there, most of them were sort of napping at their tables. I'm not going to say they're engaged in any kind of activities, so I can't say if they have good activities. It just looked a little rundown. But my mom was too alive for the place. It's the only way I could describe it. It's hard to say it is just a group of people they had at the time, but definitely the facility could use some updating. For the amount you pay, it could have been more updated.

Deidre877637

4

|

November 28, 2016

I visited this facility

I visited Oyster Bay Manor. I found the staff to be very nice. The actual facility was OK, but not overwhelming. The dining area looked clean.

Anonymous116583850

4

|

November 30, 2015

I visited this facility

Oyster Bay Manor was very nice, accommodating, and helpful. It was small, and the rooms were clean. There are activities going on, and the people who live there seemed to enjoy it. They said the food was good. The staff was very nice and friendly.

Paul77958850

4

|

November 29, 2015

I am a friend or relative of a resident

Oyster Bay was very flexible. The rooms seemed very good, very nice, and spacious. They had church activities and outings. My mother said the food was OK.

Caring90671350

3

|

January 9, 2015

I visited this facility

Oyster Bay did not seem like they had as many activities compared to the other assisted-living facilities that I have visited. There were not as many common areas, and it seemed like there were not as many planned activities. The residents did not seem engaged.

Provider Response

In the last three months we have added 6,000 additional sq ft. for common area.This comprises of a lovely solarium off the dining room which is a beautiful room and now even more so.A second solarium 30 by 30 on the second floor adjacent to another recreation quiet room on that floor as well.The thirds floor has a correct size pool table. And the grounds have been upgraded as well.Our recreation program is constantly being improved with new activities and trips.If a tour walks thru the building and may seem that it is quiet, it is only because the other people are out on trips .

Mary94148950

4

|

September 1, 2014

I visited this facility

Oyster Bay Manor is a converted hotel so the rooms are smaller. It has nice environment. The residents can participate in the activities and they make more frequent trips. The staff were fairly accommodating. We saw the dining area and it was very nice. They keep that restaurant-like feeling for the residents.

hwilson

5

|

May 21, 2014

I am a friend or relative of resident

My father was a resident of this facility for a year. I could not say enough good things about it nor recommend it more highly. The family and homelike atmosphere is dignified and lovely and such a wonderful contrast to the assisted living "chains" we had viewed. Most importantly, the staff are beyond superb and caring and the care that my father and my family received during his time there was excellent. I will always be grateful to them.

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Costs for Harbor House in Oyster Bay, New York

Harbor House - 18 Reviews - Oyster Bay, NY (1)

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,100

Starting Price

Harbor House - 18 Reviews - Oyster Bay, NY (2)

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$4,230

Starting Price

Services and Amenities of Harbor House in Oyster Bay, New York

Costs

  • Rent Plus Care Fees

  • Entry Fee

Room and housing options

  • Studio Apartments

Dining options

  • Dining Room Shared Meals

About Harbor House in Oyster Bay, New York

At Oyster Bay Manor Assisted Living, we provide gracious assisted living at affordable prices with a comprehensive care program. Enjoy the life ahead of you surrounded by a caring community. Join in activities, find a friend around every corner and celebrate each day.

Experience a carefree way of life at Oyster Bay Manor.

Services

In House Services
  • Three nutritious meals per day
  • Daily housekeeping, laundry and linen services
  • Maintenance of resident rooms
  • 50-channel cable provided
  • Trips and outings to local places of interest
  • A variety of therapeutic recreational activities
  • Weekly religious services
  • Beauty parlor/barbershop
  • Case management services
  • Assistance with alternate placement
Comprehensive Medical Services
  • Pre-admission home visit and/or assessment
  • Assistance obtaining pre-admission paperwork
  • Superior nursing staff
  • Board-certified specialty consultants
    (Audiology, Cardiology, Dental, Dermatology, Endocrinology, Gerontology, Hematology/Oncology, Neurology, Ophthalmology, Podiatry, Psychiatry, Psychology, Pulmonology, Urology)
  • Medication management
  • Coordination of medical appointments
  • Pharmacy services
  • On-site diagnostic services
    (X-rays, laboratory testing, EKGs, echocardiograms, Doppler testing)
  • Quarterly cognitive assessment
  • Assistance with personal care

Map of Harbor House

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