Loma Linda University Health hiring ServiceNow System Architect in Loma Linda, California, United States | LinkedIn (2024)

Job DescriptionShared Services: IS Business Process Mgmt (Full-Time, Day Shift, Hybrid) -

Job Summary: The ServiceNow System Architect will work with developers, administrators, architects and the user community. Develops best practice ServiceNow coding and development standards, to which the entire development team will follow. Drives the overall architecture of development and design on the platform to ensure the highest quality and standardization. Maintains all LLUH ServiceNow environments based on development best practices and takes the lead on all upgrades of the platform. Develops applications, forms, as well as advanced development requiring client and server-side scripting. Prepares and maintains technical specifications and knowledge articles. Participates in user acceptance testing as well as Scrum meetings. Follows, maintains and applies documentation best practice policies, procedures, and process through ServiceNow development. Performs other duties as needed.

Education and Experience: High School Diploma or GED required. Bachelor's Degree in Computer Science, Software Development, Information Systems, or related field preferred. Minimum ten years of experience in information technology. Minimum five years of experience in technical implementation, administration, maintenance and enhancements of the entire ServiceNow platform.

Knowledge and Skills: Broad knowledge and understanding of computer hardware, applications, network, and operating systems. Knowledge and understanding of related Information Technology trends. Abe to "think big" and challenge conventional wisdom regarding technology. Able to read; write legibly; speak in English with professional quality; use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Strong knowledge of project management software such as MS Project, Access, and other project management tools for task tracking and team collaboration efforts. Able to relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction. Ability to deal effectively with people and elicit support from other department areas, vendors, and customers. Excellent analytic, communication, and documentation skills. Able to organize technical work; demonstrate excellent planning, problem solving, analysis, documentation, presentation and organization skills; analyze and interpret data, processes and needs based on limited information; organize work and resources; define problems and solutions, prioritize work load; make recommendations; manage time effectively and plan and implement objectives effective. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; work independently; perform basic math and statistical functions; manage multiple assignments; compose written material; work well under pressure; recall information with accuracy; pay close attention to detail. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.

Licensures and Certifications: ServiceNow Certified System Administrator or Certified Application Developer required within one year of employment.

About UsOur mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness.

OrganizationLoma Linda University Health is a Seventh-day Adventist, faith and values based Christian institution. Candidates must understand and embrace the mission, purpose, and identity of Loma Linda and its affiliated entities.

We are an equal opportunity employer committed to the principles of diversity. We provide equal opportunities in all aspects of the employment process to every individual, regardless of gender, race, color, age, national origin, ancestry, physical or mental disability, marital or veteran status, genetic information or any other characteristic protected by law. In addition, we will provide reasonable accommodations for otherwise qualified individuals requesting an accommodation due to a disability. If you need accommodation assistance with accessing our job listings or completing an application, or during any other phase of employment with us, please contact Human Resources Management at (909) 651-4001.

Loma Linda University Shared Services is a religiously-qualified Equal Opportunity Employer under Title VII of Civil Rights Act of 1964. No question on this application is asked for the purpose of unlawfully limiting or excluding any applicant’s consideration for employment because of race, color, religion, gender, age, national origin, disability, genetic information, or any other status protected by applicable law. If you need a reasonable accommodation in the hiring process, please notify Human Resource Management.

We appreciate your interest in Loma Linda and wish you success in your job search!